Patient Advocacy

Your view of the quality of our service is vital to our continuous improvement processes. We support your rights as a consumer and will assist you to exercice those rights

Should you have a complaint about the quality of our service we encourage you to bring it to our attention as soon as possible. Feilding Health Care maintains an active consumer complaint process alongside our clinical and organisation quality and risk processes.

You may lodge your complaint by contacting any of our staff.

Feilding Health Care supports the promotion and protection of the rights of health and disability consumers through empowerment advocacy.

Therefore should your direct complaint to us not be satisfactorily resolved we encourage you to contact the Health and Disability Advocacy service by contacting the service on 0800 555 050 or by emailing The Health and Disability Commission web site at has further information on your rights as a consumer.

The service aims to assist consumers to achieve consumer-centred health and disability services and resolution of complaints. Independence, accessibility, confidentiality and ethical practice are key components of the services.

Feedback Form

Tell us what you think

Our goal at Feilding Health Care is to provide our community an exceptional quality of care and service.

We value all kinds of feedback from the community. It ensures we are continually working towards our goal and can alert the team to any possible problems.

Compliments are sincerely appreciated.

Complaints give us the opportunity to continually assess and improve our services.

Suggestions are always welcomed.

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